Mobile & Desktop Apps, Design System

Transforming Cardiac Care with Remote Web Technology.

Transforming Cardiac Care with Remote Web Technology.

Company: Rhythm Management Group

Rhythm Management Group, founded in 2011, specializes in remote monitoring services for patients with implantable cardiac devices, including pacemakers, defibrillators, heart failure monitors, and implantable loop monitors. Serving private practice electrophysiology and cardiology physician groups, as well as health systems, the company aims to enhance patient care through efficient and proactive data delivery to managing physicians.

Problem

  1. Inconsistent Component Library Slowing Development
    Development is hindered by a fragmented component library, where duplicate elements lead to inconsistencies and inefficiencies.

  2. No Responsive Design for Mobile
    The absence of responsive design makes scaling difficult — creating a mobile app would require either a full UI rebuild or a scalable design system.

  3. Low User Adoption
    User adoption rates remain low, highlighting the need for improved usability and consistency.

Project goals:

  1. Rebuild the design system with scalability in mind

  2. Increase design speed by 60% and frontend development by 40%

  3. Reduce mobile app implementation costs by $1.2 million

  4. Improve user adoption rates

Production

12 months, 100+ interview sessions and workshops

Process

Sitemap

User Personas

Analyzing the existing UX

  1. Set up Google Tag Manager and tagged key CTAs

  2. Implemented Hotjar with heatmaps and session recordings

  3. Analyzed six months of user data in Google Analytics

Findings:

  1. Unintuitive user experience

  2. Not optimized for screens under 1400px

  3. Users spend an average of 73 minutes per day manually reviewing over 200 patients with no disease indicators

Low-fidelity wireframes (New Layout)

The main focus is to create a scalable interface layout and boost feature adoption.

Patient Management Page

Fast Review Mode - foundation for future Ai Integration (Low-fidelity)

The new fast review mode simplifies the interface by removing unnecessary elements and focusing on data analysis. Users can mark all patients with no disease indicators as “reviewed” by simply scrolling and saving, improving efficiency and enabling quicker decision‑making.

NEW patient profile page (Low-fidelity)

Setting up the foundation - Design System

New Branding Implementation

High-fidelity wireframes and prototyping

Patient Management Page

Patient Management Page - Fast Review Mode

Patient Profile

Patient Profile - Historical Data

CMS UI Development with live map and rute updates

Project results

  1. Reduced development and training costs

  2. Boosted frontend development speed by 60%

  3. Doubled design development speed and improved design consistency

  4. Enhanced brand loyalty

  5. Cut average user time spent reviewing patient data by 70%, from 73 min to 21.9 min per day

  6. Established a strong foundation for future scalability and mobile app development